There's just something about the holidays......that makes people absolutely bat-shit crazy. It makes for good stories, but it also makes me bang my head on the desk a lot. I think it's the consumerism. I think it's the 63% of us - I'm told - that struggle in one way or another with the holiday well-being and perfect family-ism that we tap into, watching it in ads in papers and online, and the holiday feel-good movies that flood the airwaves, and our own crazy expectations. We gotta cut that OUT. I keep thinking of Whoville. I really hope that they DO come out of their homes and hold hands and sing "Wha Hoo Dooray" - or whatever those words are! - every single morning, every single week. Because that is not just the underpinning of the holiday, it is the underpinning of our world...that compassion and love for one another and the appreciation for that which is really worthwhile...that stuff that our world is starving for and which is why our world (well, at least our country) is struggling to rise from; a pile of angry, hating, negative shit that's been dumped on us since 2016. Keep the faith in goodness, whatever its form, and keep holding hands while we cross the road of this bloody, heart-breaking time in our country's history. And maybe, just maybe, we can keep being an American country. For me the holidays are a time of friendship. My blood family is fractured, so I have no holiday traditions other than my birthday. And I spend that birthday with friends who have been so loving and kind as to include me in their tradition.
Meanwhile, on the phones and off the phones at the store, the madness continues. People call every day, all day, asking to get more than the 50%, 60% the store is offering. People complain, "But someone always waives my shipping fee, someone always gives me an extra 10% off, someone always..." People say, "I had technical difficulties the last day of that 10-day sale, so would you please give me that sale price from 8 days ago?" No, you doofus! If you want to lie to me, at least make it a GOOD lie! Now that isn't a very "holiday" sentiment, I think to myself; don't think things like that about customers! Actually, that is a very holiday sentiment. We have become convinced that stretching ourselves financially is a way of showing love. What an effing disconnect! Why YES: Stressing myself out is the way I celebrate the holidays. Peace, my fellow beings, peace. For the love of all that's holy, PEACE.
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AuthorWorking in Sales at a Call Center for one of the biggest stores in the country should come with hazard pay. Archives
December 2019
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