FAQ's
Q: What on earth were you thinking, starting this blog?
A: I was thinking I couldn't believe I'd found a big part of my calling - service, communication and coaching - in Sales! So I had to make fun of myself. And - of course - everyone else.
Q: Do you think anyone is reading your blog?
A: Oh Lord, I doubt it. Well...some Facebook friends, yeah! So, basically, I'm a superstar!
Q: Are you going to stay in Sales?
A: Honey, everyone is in Sales. It's just whether you realize it or not.
Q: Why are you offering Keynote talks? And on what?
A: The only thing anyone is taught when we're babies is how to use a spoon, and how to understand that "NO!" means STOP. So, talks on everything pertaining to dealing with other humans seems like a useful thing. E.g.: How to Defang Customers, How to Turn Yellers into Lap Dogs, How to Sell Without Waiving the Shipping Or Your Soul, How to Make Friends and Influence People by Being the Human Version of the Star Trek Translator...that kind of thing.
Q: Do you write about other things?
A: Sure. I have journals from when I was 16. But they're pretty dark, so...
Q: Is Sales/Customer Service the weirdest job you've ever had?
A: Oh hell no. The weirdest was sitting in an office pulling staples out of a company's previous year of tax returns while someone sat across from me, facing me, putting staples into the current year's tax returns. Good times.
Q: Do you like Sales?
A: I like Training more. When it comes to Sales, what I like about it is the people, and the service, and the Sherlock Holmes-ian aspect of learning how to get people to do what is actually best for them. Or at least to know their options before they choose to move along.
Q: Can you tap dance?
A: Yes. Verbally, very well. Physically, half-assed.
A: I was thinking I couldn't believe I'd found a big part of my calling - service, communication and coaching - in Sales! So I had to make fun of myself. And - of course - everyone else.
Q: Do you think anyone is reading your blog?
A: Oh Lord, I doubt it. Well...some Facebook friends, yeah! So, basically, I'm a superstar!
Q: Are you going to stay in Sales?
A: Honey, everyone is in Sales. It's just whether you realize it or not.
Q: Why are you offering Keynote talks? And on what?
A: The only thing anyone is taught when we're babies is how to use a spoon, and how to understand that "NO!" means STOP. So, talks on everything pertaining to dealing with other humans seems like a useful thing. E.g.: How to Defang Customers, How to Turn Yellers into Lap Dogs, How to Sell Without Waiving the Shipping Or Your Soul, How to Make Friends and Influence People by Being the Human Version of the Star Trek Translator...that kind of thing.
Q: Do you write about other things?
A: Sure. I have journals from when I was 16. But they're pretty dark, so...
Q: Is Sales/Customer Service the weirdest job you've ever had?
A: Oh hell no. The weirdest was sitting in an office pulling staples out of a company's previous year of tax returns while someone sat across from me, facing me, putting staples into the current year's tax returns. Good times.
Q: Do you like Sales?
A: I like Training more. When it comes to Sales, what I like about it is the people, and the service, and the Sherlock Holmes-ian aspect of learning how to get people to do what is actually best for them. Or at least to know their options before they choose to move along.
Q: Can you tap dance?
A: Yes. Verbally, very well. Physically, half-assed.